6.1. You will be held fully responsible and liable for any loss or damage caused by you or your Booking
Party (including loss or damage to the hotel building and property, our officers, employees, owners,
affiliates, third party suppliers, contractors
and other guests).
6.2. We reserve the right at our discretion to charge you for any loss or damage caused without the
need for any court order and to make deductions from any deposit paid by you. We further reserve the
right to cancel your Booking or curtail your stay
at any time without refund due to the behavior of your Booking Party.
6.3. We will not be liable to you for any injury, illness or death, damage or loss, cost or expense or
other liability arising from your or your Booking Party’s act or omission, or the act or omission of any
third party, or for any matter which
is unavoidable, unforeseeable or outside of our control.
6.4. In the event that we are found liable to pay compensation or damages to you or your Booking Party
for any reason, our liability is limited to the following:
6.4.1. for loss or damage to personal belongings (including jewelry, money or valuables), or claims
involving illness or personal injury, a maximum amount equivalent to the excess on your travel insurance
policy which we expect you to have obtained to
cover this type of loss;
6.4.2. for all other claims, and in any event, a total maximum amount of US$5,000 per guest or the
total value of the original Booking excluding any extras (whichever is the lesser amount) and taking
into consideration any benefit which you have already
received from your Booking.
6.5. It is a condition of our liability that you notify us of any claim in accordance with the
Complaints and Claims procedure set out above and provide us and/or our insurers with any necessary
information and all reasonable assistance in connection
with your claim.
6.6. In no circumstances will we be liable for loss of profit, loss of enjoyment, delay, loss of use or
consequential or other losses whatsoever.
6.7. We will not be responsible for any services or activities which do not form part of our contract
with you, for instance restaurants, water sports or other activities and services operated by third
parties from our hotel locations, excursions or tours
that you may choose to book while you are at the hotel, and any other arrangements which are not
directly provided by us.
6.8. We shall in no event be liable for any direct, indirect or consequential loss arising from or in
connection with any transfers co-ordinated or arranged from a hotel, whether by plane, sea plane, boat
or vehicle, which are carried out by an independent
travel company or third party service provider.
6.9. If there are any hyperlinks included in the Booking confirmation linked to third party websites we
do not accept responsibility for those websites or the services they may offer. Use of our Website is
subject to our Website Terms and Conditions.